Client Success

Client Success Case Study: Deploy Hoshin Kanri

Background

A bank’s global delivery center was using Japanese Hoshin Kanri(Policy Deployment) approach for deploying its goals across functions and geographies.

Solution

• Integrated functional goals with organizational goals
• Evolved individual ownership and joint accountability across leadership team using catch-ball sessions
• Cascade goals across an employee base of 5000
• Facilitate, build and maintain tactical plans to enable accomplishment of org goals

Results

• Deploy goals across the entire organization of 5000 employees prior to the commencement of performance year without a single day of delay
• Cultural shift among leadership team towards Individual Ownership and Joint Ownership.