Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Overall good experience on creating the market irrelevant by Blue Ocean Strategy. Mapping & planning of new product.

Product Manager, Indofil Industries Ltd.

The training, topic, presentation were very useful to me and my organization. Benefits gained were New strategy development, Increasing Volume of Business & sustainability and looking at new markets ( Blue Oceans ) & offerings.

Chief Mentor - Academics & Finishing School Training & Certification, KKM Soft (P) Ltd.

Good Insights into creating a new business area

Vertical Head Textiles, Indofil Industries Limited

It was wonderful interacting with you for “Enterprise Metrics Management for SCM Process”. We found your ability to understand expectations, interact & facilitate the value metric tree for Supply chain management simple, down to earth, practical and enjoyable. Both for your age & that of Canopus, the expertise you bring are amazing.

Shobhana Ravi
Chief Information & Learning Officer, TAFE

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!