‘7 Acts of Customer Centric Professional’

To become a Customer Centric Pro© certain behaviors and skills have to be developed. That includes tips, recommendations, tools, techniques, methods, etc.

Irrespective of your sector, department and seniority, learn 7 easy acts or steps to make you a Customer Centric Pro© now

7 Acts of Customer Centric Pro© facts

It involves 7 simple acts or steps that everyone of us can follow to become customer centric, irrespective of sector we belong to
These 7 acts can be used by the teams and by individuals, by customer facing personnel and internal functions like HR, Finance, IT, etc.
These can be used for daily work management (transactional situations) as well as for systematic problem solving
7 steps can be used sequentially or each step can be used in isolation
Applied in full spirit, these include behavioral changes and skill development to become customer centric professional

Target Audience:

All employees, including Customer Facing and Non-Customer Facing

Duration:

1 day or 1/2 day interactive workshop

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If you are looking to conduct Customer Centricity Training in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.