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Customer Interview Skills Workshop | Canopus Business Management Group

Customer Interview Skills

Learning Objectives

Develop customer interviewing skills to identify insights for product and service process development

Target Audience :

Product managers, Marketing Members, Customer In-sights Team

Duration :

2 – 3 days

Curriculum

VOC & Research Structure
Interview Preparation Techniques
Rapport Building Techniques
Questioning Techniques
Non-Verbal Techniques

To conduct Customer Interview Skills training in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.

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