You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Got some tools to use. Triggers our own thoughts on application & listening to thoughts of other participants.

Sales Director, Netzsch Technologies India Pvt Ltd

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.

P.Sridhar
AVP, Strategic Planning, TAFE

Neil’s approach is very down to earth and practical with relevant common examples in our day to day life. The participants could easily relate to those snippets and examples.

Sridharan
Director - Engineering Services, BWIR

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