Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Good workshop for middle & senior management to learn the basic tools / concepts. Theoretical concept of Blue Ocean Strategy, applying to our business & tools for Ideation & planning

Head - Wifi Business & Strategy Planning, Idea Cellular Limited

The approach was great and enriching in knowledge. Got to have an approach in thinking process & learnt concepts that are useful

Sr Brand Manager ( Product Management/Marketing ), Galderma India Private Limited

It is awesome teaching which all participants are able to understand & grasp the real concept of the tools. Examples, like showing video related to the concept that helps all to catch the real root of the tools & giving the case study to solve once the particular concept is completed, that helps people to gain more knowledge on the tools.

Sudha Rajendran
Quality Consultant, Temenos

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!