Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

This training is very useful to have insights in what goes in retail marketing for customer service & well organised

GM Service
Escorts Ltd.

Your online course was very well designed, precise and informative. I have shared your tips on Six Sigma with my team as well. Thanks for launching and sharing this course.

Bhavani Madhavapeddi
AVP, E.I. DuPont Services Center India

Excellent program which has great practical usefulness

General Manager – Sales, Kansai Nerolac Paints Ltd.

Neil is a focused, passionate & driven six sigma professional. Neils is the kind of person who creates opportunities out of problems and then finds a way to energize the people around and solve them. He is an excellent team player and a compassionate human being.

Arjun Dosaj
COO & President, Pacific Star Pte Holdings

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!