You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Our engagement with Neil started in financial year 2010-11.  Over the last 2 years he has helped us in deploying and shaping our Lean Six Sigma Initiative in all southern & western circles and in corporate functions. He comes in from the Financial Services experience and is also a mobile user, and hence he not only understands the business and operations but also helps us in evaluating from the end user perspective.  He brings in considerable deployment experience in Lean Six Sigma across several industries. He has conducted workshops and training programs for almost all learner groups. He is very hands-on and pragmatic in the way he engages. He takes initiative and contributes rather than just giving ideas and teams like the way he delivers the programs.

Vivek Gangwar
Head - TQM & Business Transformation, Vodafone

Neil did well in all areas of topics. Learned how one can have a strategy path to success, monitory the execution part to have completed and if change is required we can do in time

General Manager
Marketing - JK Lakshmi Cement Ltd

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

Did well in all areas of topics. Learn – How one can have strategy path to success, monitory the execution part to have completed and if change is required we can do in time

General Manager – Marketing, JK Lakshmi Cement Ltd

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