Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

It was wonderful interacting with you for “Enterprise Metrics Management for SCM Process”. We found your ability to understand expectations, interact & facilitate the value metric tree for Supply chain management simple, down to earth, practical and enjoyable. Both for your age & that of Canopus, the expertise you bring are amazing.

Shobhana Ravi
Chief Information & Learning Officer, TAFE

Neil’s Coaching is very effective as it is one-on-one, this will be the best way to have the concepts deep rooted in your mind. Also the time spent and flexibility is good, we can balance our work/life along with the coaching.

Hareesh Mohan
Asst Mgr, TCS e-Serve International

Concept clarity was very good, differentiating in crowded market, value differentiation & strategy focused

Business Head - Coatings, Indofil Industries Limited

Practical approach to blue ocean strategy. Brought the theory alive with practical examples and applications

Managing Director
TBWA\TAL Sri Lanka

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!