Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

Nice to see you championing the cause for quality in the larger eco system. I liked the course for its simplicity of ideas

Biswabrata Chakravorty
Head - Offshore operations & performance management at Barclays Technology Centre India

Understand the concept and planning the execution

Associate, Baring Private Equity Partners (India) Private Ltd.

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.

P.Sridhar
AVP, Strategic Planning, TAFE

Great session, very informative and great participants

CEO, OMD Sri Lanka, OMD

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