Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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The Black belt training has offered an abundance of practical value, fulfilling learning experience & take home tips. The One on One coaching, personnel feedback contributed to my ability to both learn & apply the skills in my work. Immediately after my BB certification, I was offered a BB job. This was a real breakthrough in my career

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Team Manager, Cognizant Technology Solutions

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Bhavani Madhavapeddi
AVP, E.I. DuPont Services Center India

Really like the program, it is really informative and spurs your thinking

Management Trainee - Export Division, KRBL Limited

Knowledge of blue ocean technology. To keep away the competition by blue ocean strategy

Director, BBM Acoustic India Pvt. Ltd.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!