Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Practical & workable framework to define strategy. Good refresher to define strategy.

Head - Marketing & Business Strategy, Cheminova India Ltd.

Excellent course on Digital Business Transformation! Mr.Neil….Thank you ! I have given 5 stars as the structure of course is filled with practical, insights of impact. I truly enjoyed enjoyed tools, and tips. I am impressed with the passion, hard work that I have enrolled in other course. Once again thank you for the course !

Ahmad Salman K.

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.

P.Sridhar
AVP, Strategic Planning, TAFE

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