Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

Blue Ocean Strategy workshop was very good. Will help me to strategically plan my goals in future

Deputy General Manager
Lupin Ltd

Session was good, very informative and well organized. Understand the blue ocean strategy

Head Marketing, Aparajitha Corporate Services Limited

Neil’s approach is very down to earth and practical with relevant common examples in our day to day life. The participants could easily relate to those snippets and examples.

Sridharan
Director – Engineering Services, BWIR

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!