Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

We have no hesitation in stating that Neil brings more value to the table than the Big Boys of Consulting in the areas of Customer Experience, Operational Excellence and Lean Six Sigma. We have no doubt in our minds that Neil is at the very top when it comes to collaborating on business issues be it at strategic level or tactical process issues.

Arun Nair
VP – Change Management, Barclays Commercial Bank

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

The approach was great and enriching in knowledge. Got to have an approach in thinking process & learnt concepts that are useful

Sr Brand Manager ( Product Management/Marketing ), Galderma India Private Limited

The training is very useful for my current role & organizational requirement. Many new aspects which can be implemented

Vice President Marketing, AuthBridge Research Services Private Limited

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