Your Partner In
Client Centric Business Growth

Understand the concept and planning the execution

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

The concepts were provided clearly and logically. The videos were very relevant

It is awesome teaching which all participants are able to understand & grasp the real concept of the tools. Examples, like showing video related to the concept that helps all to catch the real root of the tools & giving the case study to solve once the particular concept is completed, that helps people to gain more knowledge on the tools.