Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil’s Coaching is very effective as it is one-on-one, this will be the best way to have the concepts deep rooted in your mind. Also the time spent and flexibility is good, we can balance our work/life along with the coaching.

Hareesh Mohan
Asst Mgr, TCS e-Serve International

Pretty well managed knowledge sharing experience with real industry examples

Head - Business Analysis Chairman's Office, Reliance Infrastructure Limited

We have no hesitation in stating that Neil brings more value to the table than the Big Boys of Consulting in the areas of Customer Experience, Operational Excellence and Lean Six Sigma. We have no doubt in our minds that Neil is at the very top when it comes to collaborating on business issues be it at strategic level or tactical process issues.

Arun Nair
VP – Change Management, Barclays Commercial Bank

Training is very good, informative & well organized. Understand new concept of Blue Ocean Strategy

AVP Business, Reliance Infrastructure Limited

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!