Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Good workshop for middle & senior management to learn the basic tools / concepts. Theoretical concept of Blue Ocean Strategy, applying to our business & tools for Ideation & planning

Head - Wifi Business & Strategy Planning, Idea Cellular Limited

The event was well organized with structured course material

Manager - NPD ( Marketing ), Cholayil Private Limited

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!