You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

It is awesome teaching which all participants are able to understand & grasp the real concept of the tools. Examples, like showing video related to the concept that helps all to catch the real root of the tools & giving the case study to solve once the particular concept is completed, that helps people to gain more knowledge on the tools.

Sudha Rajendran
Quality Consultant, Temenos

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.

P.Sridhar
AVP, Strategic Planning, TAFE

Practical approach to blue ocean strategy. Brought the theory alive with practical examples and applications

Managing Director
TBWA\TAL Sri Lanka

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