Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

Our engagement with Neil started in financial year 2010-11.  Over the last 2 years he has helped us in deploying and shaping our Lean Six Sigma Initiative in all southern & western circles and in corporate functions. He comes in from the Financial Services experience and is also a mobile user, and hence he not only understands the business and operations but also helps us in evaluating from the end user perspective.  He brings in considerable deployment experience in Lean Six Sigma across several industries. He has conducted workshops and training programs for almost all learner groups. He is very hands-on and pragmatic in the way he engages. He takes initiative and contributes rather than just giving ideas and teams like the way he delivers the programs.

Vivek Gangwar
Head - TQM & Business Transformation, Vodafone

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

The event was well organized with structured course material

Manager - NPD ( Marketing ), Cholayil Private Limited

Got some tools to use. Triggers our own thoughts on application & listening to thoughts of other participants.

Sales Director, Netzsch Technologies India Pvt Ltd

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