Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Good Content for business. Benefits was content, strategy & focus

Director, Asian Leather Limited

The Black belt training has offered an abundance of practical value, fulfilling learning experience & take home tips. The One on One coaching, personnel feedback contributed to my ability to both learn & apply the skills in my work. Immediately after my BB certification, I was offered a BB job. This was a real breakthrough in my career

Krishna Heda
Team Manager, Cognizant Technology Solutions

Practical & workable framework to define strategy. Good refresher to define strategy.

Head - Marketing & Business Strategy, Cheminova India Ltd.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!