Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Where we can help?

How we can help?

Top organizations choose Canopus Business Management Group

A good number of examples at Blue Ocean Strategy Masterclass. ERRC strategy model & sound tool to look at.

Marketing Manager, Indofil Industries Ltd.

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

The event was well organized with structured course material

Manager - NPD ( Marketing ), Cholayil Private Limited

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!