Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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It is awesome teaching which all participants are able to understand & grasp the real concept of the tools. Examples, like showing video related to the concept that helps all to catch the real root of the tools & giving the case study to solve once the particular concept is completed, that helps people to gain more knowledge on the tools.

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Manager - NPD ( Marketing ), Cholayil Private Limited

Nice to see you championing the cause for quality in the larger eco system. I liked the course for its simplicity of ideas

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Head - Offshore operations & performance management at Barclays Technology Centre India

Neil is a subject matter expert on six sigma and one can approach him anytime for help on various tools and improvement techniques. He is one of the experts on the isixsigma site. He is a great mentor and has a great talent in developing people.

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Lean Coach at IBM Global Services

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