You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

Structure to approach Blue Ocean Strategy

Managing Director, Netzsch Technologies India Pvt Ltd

Neil is one of the best Six Sigma, LEAN and Change Deployment Leaders that I have come across in my decade long career. His passion and technical knowledge comes through very vividly in his coaching. And to top it all he has the ability to energize and create Quality thought process in people with varied backgrounds and experience levels.

Vikram Bhat
AVP- Master Black Belt, BA Continuum

This training is very useful to have insights in what goes in retail marketing for customer service & well organised

GM Service
Escorts Ltd.

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