Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a focused, passionate & driven six sigma professional. Neils is the kind of person who creates opportunities out of problems and then finds a way to energize the people around and solve them. He is an excellent team player and a compassionate human being.

Arjun Dosaj
COO & President, Pacific Star Pte Holdings

Blue Ocean Strategy workshop was very good. Will help me to strategically plan my goals in future

Deputy General Manager
Lupin Ltd

This training is very useful to have insights in what goes in retail marketing for customer service & well organised

GM Service
Escorts Ltd.

Comprehensive coverage on the Blue Ocean Strategy. The workshop made us rethink on where we are placed in the market & important is it today than ever before to not just look at substitutes but alternatives as well. Detailed understanding & coverage of the Blue Ocean Strategy.

Deputy Manager (Marketing) , Jain Irrigation Systems Ltd.

Latest Insights & Ideas

11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!