Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

Neil is a subject matter expert on six sigma and one can approach him anytime for help on various tools and improvement techniques. He is one of the experts on the isixsigma site. He is a great mentor and has a great talent in developing people.

Sujatha Merchant
Lean Coach at IBM Global Services

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

We have no hesitation in stating that Neil brings more value to the table than the Big Boys of Consulting in the areas of Customer Experience, Operational Excellence and Lean Six Sigma. We have no doubt in our minds that Neil is at the very top when it comes to collaborating on business issues be it at strategic level or tactical process issues.

Arun Nair
VP – Change Management, Barclays Commercial Bank

Neil is quite versatile by way of his varied experience across industries. As Master Black Belt has guided many novices and executed many projects which have helped reengineer processes and result in saves.

VK Murali
Head, Corporate Banking Operations, Standard Chartered Bank

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