Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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How we can help?

Top organizations choose Canopus Business Management Group

Neil is a focused, passionate & driven six sigma professional. Neils is the kind of person who creates opportunities out of problems and then finds a way to energize the people around and solve them. He is an excellent team player and a compassionate human being.

Arjun Dosaj
COO & President, Pacific Star Pte Holdings

Neil is a subject matter expert on six sigma and one can approach him anytime for help on various tools and improvement techniques. He is one of the experts on the isixsigma site. He is a great mentor and has a great talent in developing people.

Sujatha Merchant
Lean Coach at IBM Global Services

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

Neil is a great educator and helped me at a lot in learning and understanding Six Sigma and its approach. I am very thankful to him.

Ayush Joshi
Team Leader, ICTECT

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!