Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great educator and helped me at a lot in learning and understanding Six Sigma and its approach. I am very thankful to him.

Ayush Joshi
Team Leader, ICTECT

Did well in all areas of topics. Learn – How one can have strategy path to success, monitory the execution part to have completed and if change is required we can do in time

General Manager – Marketing, JK Lakshmi Cement Ltd

The approach was great and enriching in knowledge. Got to have an approach in thinking process & learnt concepts that are useful

Sr Brand Manager ( Product Management/Marketing ), Galderma India Private Limited

Neil’s approach is very down to earth and practical with relevant common examples in our day to day life. The participants could easily relate to those snippets and examples.

Sridharan
Director - Engineering Services, BWIR

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!