Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

Newsletter Sign-up


Archive

Where we can help?

How we can help?

Top organizations choose Canopus Business Management Group

Good Content for business. Benefits was content, strategy & focus

Director, Asian Leather Limited

Excellent program which has great practical usefulness

General Manager – Sales, Kansai Nerolac Paints Ltd.

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

Canopus’ work with us came at an important juncture where one of our clients was looking for a not so regular solution. Neil was able to analyze the processes from various angles to bring out some innovative analysis and solutions in a very short duration of time leading to a very meaningful and effective presentation to the client. I really appreciate Neil’s ability to work in a focused and systematic manner with large multi-location teams to deliver great results under time pressure.

Rwinkle Toms
General Manager, Caliberpoint

Latest Insights & Ideas

More Articles

11 Dunning-Kruger Effect Traps in Client Relationship Management
Articles
11 Dunning-Kruger Effect Traps in Client Relationship Management
Learn More
What would Sam Walton (Walmart) do with GenAI?
Videos
What would Sam Walton (Walmart) do with GenAI?
Learn More
Downloads
Access Interactive Sample Report of Customer Centricity Assessment for Organizations
Download

Online Courses

More Courses

[lifterlms_courses id="15635, 15134, 15037" order="ASC" orderby="date" posts_per_page="3"]

Where We Can Help

How We Can Help