Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

The approach was great and enriching in knowledge. Got to have an approach in thinking process & learnt concepts that are useful

Sr Brand Manager ( Product Management/Marketing ), Galderma India Private Limited

Canopus’ work with us came at an important juncture where one of our clients was looking for a not so regular solution. Neil was able to analyze the processes from various angles to bring out some innovative analysis and solutions in a very short duration of time leading to a very meaningful and effective presentation to the client. I really appreciate Neil’s ability to work in a focused and systematic manner with large multi-location teams to deliver great results under time pressure.

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General Manager, Caliberpoint

The instructor is very knowledgeable. The course is informative and well organized

Jessie M.

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

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