Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

Session was good, very informative and well organized. Understand the blue ocean strategy

Head Marketing, Aparajitha Corporate Services Limited

Good workshop to understand the basic concept of” Blue Ocean Strategy” with good number of examples. Examples were well covered helps to understand the concept better

Vice President Marketing & Sales, Idea Cellular Limited

Your online course was very well designed, precise and informative. I have shared your tips on Six Sigma with my team as well. Thanks for launching and sharing this course.

Bhavani Madhavapeddi
AVP, E.I. DuPont Services Center India

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!