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Client Centric Business Growth

Neil is a subject matter expert on six sigma and one can approach him anytime for help on various tools and improvement techniques. He is one of the experts on the isixsigma site. He is a great mentor and has a great talent in developing people.

I have been pleased to use the services of Canopus for creating and conducting a “Project Management Excellence” program within BWIR. Neil and Canopus took the effort to understand our problems and created a program that was tailored to our needs. Canopus was also very flexible in accommodating our changing needs and gave us great value for money. More importantly, their ability to take along the participants without creating a feeling of being “taught to” was very good and all participants in the program felt that it was very practical and a good learning exercise.

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.