Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great educator and helped me at a lot in learning and understanding Six Sigma and its approach. I am very thankful to him.

Ayush Joshi
Team Leader, ICTECT

It was my first Blue Ocean Strategy workshop. Going back with more knowledgeable. Benefits gained were aligning corporate strategy to profitability, generate growth from the product category & keep re-visiting the strategy

Head-Business Development & Marketing, Mahindra World City ( Jaipur ) Limited

Excellent program which has great practical usefulness

General Manager – Sales, Kansai Nerolac Paints Ltd.

Nice to see you championing the cause for quality in the larger eco system. I liked the course for its simplicity of ideas

Biswabrata Chakravorty
Head - Offshore operations & performance management at Barclays Technology Centre India

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!