You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

The training, topic, presentation were very useful to me and my organization. Benefits gained were New strategy development, Increasing Volume of Business & sustainability and looking at new markets ( Blue Oceans ) & offerings.

Chief Mentor - Academics & Finishing School Training & Certification, KKM Soft (P) Ltd.

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

This training is very useful to have insights in what goes in retail marketing for customer service & well organised

GM Service
Escorts Ltd.

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