Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a focused, passionate & driven six sigma professional. Neils is the kind of person who creates opportunities out of problems and then finds a way to energize the people around and solve them. He is an excellent team player and a compassionate human being.

Arjun Dosaj
COO & President, Pacific Star Pte Holdings

Got some tools to use. Triggers our own thoughts on application & listening to thoughts of other participants.

Sales Director, Netzsch Technologies India Pvt Ltd

I will describe the value, usefulness & relevance of content Neil provided me in simple three words ” Precise, Powerful & Practical”

Guneet Chadha
Director Business Analytics at Stream Global Services

The training is very useful for my current role & organizational requirement. Many new aspects which can be implemented

Vice President Marketing, AuthBridge Research Services Private Limited

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!