Your Partner In
Client Centric Business Growth

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Understand the Blue Ocean Technology & apply it in our relevant field, implementation of strategy canvas & examples are very interesting

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs